Patient Finance Manager

Job not on LinkedIn

🔥 4 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Lightwave Dental

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Lightwave Dental is a dentist-owned Dental Leadership Organization (DLO) that provides non-clinical practice management services and partnership solutions to private dental practices. It helps dentists at all career stages—early-career associates seeking guaranteed pay and mentorship, entrepreneurial doctors growing groups, and retiring owners—by offering recruiting, revenue cycle management, human resources, marketing, IT and business analytics, and other back-office services while preserving clinical autonomy and practice culture. Lightwave emphasizes a people-first, collaborative culture, claims 100+ locations, high doctor retention, and metrics such as a 4. 83-star rating and strong employee NPS.

📋 Description

• Oversee Lightwave Dental's Internal Patient Financing program across all practice locations • Manage direct reports and serve as the organization's primary expert on in-office financing and payment plan administration • Audit each office for complete and accurate financing paperwork • Verify that offices are entering all required financing details in Open Dental • Follow up with practice managers to resolve missing documentation • Monitor regional reporting tabs to track patient counts and financial amounts • Manage the Contact List and execute delinquent account outreach • Serve as the primary Open Dental resource for Internal Financing setup • Train and support office staff on financing workflows and documentation standards • Directly supervise Patient Finance Specialist(s) and oversee audit quality

🎯 Requirements

• 3–5 years of experience in dental billing, revenue cycle, or patient financial services • Proficiency in Open Dental, including payment plan setup, billing type configuration, and reporting • Knowledge of dental insurance, CareCredit, and third-party financing options • Advanced Microsoft Excel skills and experience with multi-provider financial reporting • Experience managing, mentoring, or training direct reports or fellow team members • Strong organizational skills and ability to manage compliance across multiple locations

🏖️ Benefits

• Health, dental, and vision insurance • Paid time off and holidays • Continuing education and professional development support • Growth potential within a collaborative, mission-driven DSO