Director of Product Design

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Limble CMMS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

⚡ Productivity

💰 $16M Venture Round on 2022-09

SaaS • Enterprise • Productivity

Limble CMMS is a leading provider of computerized maintenance management software (CMMS) and enterprise asset management (EAM) solutions. The platform is designed to centralize essential data and documents for maintenance management, offering features such as work order management, preventive and predictive maintenance, asset management, spare parts inventory, and reporting dashboards. Limble CMMS integrates seamlessly with ERP systems, IoT sensors, and other business solutions, facilitating efficient and streamlined maintenance operations. It serves a wide range of industries including manufacturing, food and beverage, energy and utilities, and healthcare, among others. The platform is user-friendly, customizable, and supported by a dedicated customer service team, enabling organizations to boost productivity, reduce downtime, and ensure compliance with industry standards.

📋 Description

• Lead, mentor, and grow a multi-functional design team • Build a high-performance design culture grounded in craft, curiosity, and user empathy • Define career ladders, growth frameworks, and hiring plans to scale the team as Limble grows • Foster a data and feedback-rich environment with strong design critique and review practices • Serve as a strategic UX partner to the VP of Product, contributing to roadmap prioritization and product vision • Represent the voice of the user at the leadership level, ensuring UX considerations are embedded in product strategy from day one • Partner with Product Marketing, Customer Success, and Support to connect UX work to customer outcomes and commercial goals • Collaborate closely with Engineering to ensure design feasibility, velocity, and quality • Champion and operationalize Pendo as Limble's primary platform for user analytics, in-app guides, and behavioral insights • Build internal practices and rituals around Pendo data—establishing how the team uses usage analytics, funnel data, and NPS signals to drive design decisions • Spearhead the team's adoption of AI-powered tools across the design workflow to reduce time from initial insight to validated solution. • Drive a culture of hypothesis-driven design with regular usability testing, A/B testing, and quantitative validation • Oversee Limble's technical writing and in-app content function, ensuring documentation and guides meet a high bar for clarity and usability • Define and enforce best practices for in-app onboarding, tooltips, walkthroughs, and contextual help—leveraging Pendo's guide capabilities • Partner with Customer Success and Support to identify friction points and translate them into scalable self-serve content solutions • Evolve and maintain Limble's design system to support scale, consistency, and speed across the product • Set and uphold a high bar for interaction design, accessibility, and visual quality • Ensure UX research is integrated into the design process—not an afterthought

🎯 Requirements

• 7+ years of UX leadership experience managing multi-disciplinary teams • Proven track record scaling a UX function in a B2B SaaS environment • Hands-on experience with Pendo with demonstrable ability to translate behavioral data into design decisions • Demonstrated experience using AI tools to accelerate the design process and support design system governance and maintenance • Familiarity with instructional design principles and in-app onboarding/guide best practices • Strong cross-functional collaboration skills across Product, Engineering, Marketing, CS, and Support • Experience building, maturing, and maintaining a design system from the ground up • Excellent communication and storytelling—you can align stakeholders and make the case for UX investment.

🏖️ Benefits

• Fully remote position • Flexible PTO • 13 paid company holidays • Paid parental leave • Health, Dental, and Vision insurance • Employer paid Basic Life insurance and Short-Term Disability insurance • Company contribution match for HSA and 401(k) • Flexible Spending Accounts • Monthly employee wellness stipend • Opportunities for Learning and Development Reimbursement • Pet insurance