IT Project Manager

Job not on LinkedIn

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $91k - $156k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

📦 Logistics

💼 Consulting

✈️ Travel

💰 $418M Convertible Note on 2021-11

Logistics • Consulting • Travel

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Own the end-to-end project coordination lifecycle for Warehouse and Corporate office lease events, site deployments, relocations, expansions, and decommissions. • Run recurring cross functional, internal planning meetings. • Translate decisions, actions, and dependencies into clearly owned Jira work items and project plans. • Maintain the central source of truth for active sites, including scope, milestones, risks, blockers, ownership, dependencies, and site readiness status. • Balance and assign work across the Network Systems team by reviewing incoming demand, team capacity, project status, and critical-path priorities. • Lead pre-deployment discovery for each site, including floor plans, local points of contact, site access requirements, landlord and certificate-of-insurance requirements, ISP information, and facility constraints. • Coordinate site survey readiness and vendor scheduling, including confirming local escorts, equipment locations, access point placement, network closet requirements, and site-specific installation details. • Partner with Network Systems engineers to convert floor-plan markups and technical requirements into vendor-ready scopes of work. • Manage vendor-facing preparation, including quote collection, purchase coordination, order placement (in partnership with our sourcing team), and installation scheduling for network, cabling, internet, security, and AV services. • Sequence dependencies across internet, networking, AV, and security to ensure work occurs in the correct order and avoids avoidable delays or repeat site visits. • Drive daily follow-up with internal teams, Workplace, Local Operations, Real Estate, ISPs, and installation partners to resolve blockers and maintain momentum. • Maintain high-quality Jira hygiene, non-technical deployment documentation, site repositories, status reporting, and closeout records. • Communicate clear and timely project status updates, including site readiness, risks, decisions required, and completion notifications. • Improve repeatability by creating and maintaining standard checklists, intake forms, project templates, communication plans, and closeout procedures. • Participate in the team's on-call rotation, responding to incidents, troubleshooting issues, and contributing to root cause analysis and service reliability improvements. • Respond to and troubleshoot production issues, outages, and critical alerts during assigned on-call shifts. • Escalate incidents as needed and collaborate with team members to restore service. • Document issues and contribute to improvements that reduce recurring incidents. • Be available to provide occasional after-hours, weekend, and holiday support while on call.

🎯 Requirements

• 4+ years of experience in technical project management, IT infrastructure project coordination, deployment operations, facilities technology, or a related field. • Demonstrated experience managing multiple concurrent projects across technical, operational, and vendor stakeholders. • Experience coordinating physical infrastructure work such as network deployments, ISP circuits, cabling, security systems, AV, office openings, warehouse launches, or site relocations. • Strong project-management fundamentals, including scope definition, milestone tracking, dependency management, risk escalation, stakeholder follow-up, and project closeout. • Experience using Jira or similar systems to manage work intake, project status, backlogs, and accountability. • Excellent written and verbal communication skills, with the ability to work effectively with technical teams, business partners, and external vendors. • Strong organizational discipline and attention to detail in documentation, reporting, and systems-of-record management. • Ability to operate independently in a fast-paced, globally distributed environment. • Ability to participate in a shared on-call rotation supporting production systems, including occasional after-hours, weekend, and holiday coverage, with responsibility for responding to critical alerts, coordinating escalations to restore service, and documenting issues to help prevent recurrence.

🏖️ Benefits

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits. • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution. • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits. • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays. • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.