Claims Initiation Representative

🔥 0 minutes ago

🌾 Nebraska, North Carolina – Remote

🌾 Nebraska – Remote 🌲 North Carolina – Remote

💵 $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Answer approximately 50–60 customer calls per day regarding disability and FMLA claims • Initiate claims and leaves using multiple applications and platforms • Educate customers and employers about FMLA and disability products • Ensure claims and leave information is accurately taken and documented • Communicate with internal and external stakeholders by email and phone • Provide professional, customer-centric service and respond flexibly to customer needs • Identify, recommend and champion process improvements and organizational initiatives • Advise customers on next steps in the claims or leave process

🎯 Requirements

• High School Diploma or GED • 0-1+ years of administrative support, customer service and/or data entry directly related to the position’s responsibilities • Ability to communicate effectively verbally and in writing • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Internet bandwidth of at least 12 Mbps; 25 Mbps preferred • Data entry and research experience in a fast-paced environment preferred • Ability to maneuver through multiple systems as needed preferred • Must be available for a six-week Monday–Friday training schedule from 9:00am to 5:30pm EST, with no time off during training • Must be available for an 8-hour Monday–Friday shift between 8:00am and 11:00pm EST

🏖️ Benefits

• Several weeks of paid training, coaching and development • Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Potential eligibility for the discretionary Annual Incentive Program • Potential long-term incentives and sales incentives • Lincoln’s standard benefits package