Long Term Disability Claims Advisor

🕒 July 23

🌲 North Carolina – Remote

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💵 $44.8k - $81.4k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 14%

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Independently manage a caseload of Long-Term Disability claims from intake through resolution • Partner with claimants, employers and medical professionals via phone and email to gather and assess disability-status and state and federal benefits information • Conduct initial and ongoing claimant interviews for claim evaluation • Review medical documentation and complex medical records • Partner with clinical and vocational experts, case managers, nurse case managers, vocational specialists and consulting physicians • Deliver timely and ethical claim determinations consistent with company guidelines and regulatory standards • Determine appropriate claim durations and guide ongoing action planning throughout the claim lifecycle • Provide exceptional customer service and build strong relationships with claimants, employers and internal partners

🎯 Requirements

• 4 Year/Bachelor's degree or equivalent work experience; 4 years of experience in lieu of Bachelor's • 1+ years of long-term disability claims experience directly aligned with the role • Strong written and verbal communication skills • Excellent organization skills with the ability to multi-task • Experience mentoring or coaching newer examiners (preferred) • Continuous improvement mindset, including process optimization, efficiency and quality (preferred) • Exposure to predictive analytics / AI tools (preferred)

🏖️ Benefits

• $4,000 sign-on bonus, paid 50% upon hire and 50% after 12 months of employment • Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Flexible work arrangements • Productivity/technology tools and training • Potential eligibility for the Annual Incentive Program • Potential long-term incentives and sales incentives • Lincoln’s standard benefits package

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