Senior Consultant, Implementation and Enrollment Manager

Job not on LinkedIn

🔥 1 minute ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $96.9k - $176.2k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💸 Finance

👥 HR Tech

Finance • HR Tech • Insurance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Serve as the primary implementation lead for national accounts, building strong relationships with clients, brokers, consultants, and internal teams (claims, underwriting, billing, eligibility, etc.) • Act as a trusted advisor, guiding clients through onboarding, enrollment strategy, and benefit education. • Lead and facilitate meetings, including kickoff calls, status updates, and executive stakeholder reviews. • Own the end-to-end implementation lifecycle, ensuring delivery on timelines, scope, and quality for complex group benefit programs. • Develop and execute detailed project plans, monitor milestones, track deliverables, and proactively manage risks and dependencies. • Document decisions, maintain clear communication, and manage expectations across all stakeholders. • Provide guidance on communication strategies and enrollment best practices. • Support finalist presentations and sales efforts by presenting implementation capabilities and approach. • Partner closely with account management, absence consulting, and service teams to ensure a coordinated client experience. • Serve as a liaison between internal teams to resolve issues and streamline processes. • Lead or support complex initiatives, including acquisitions, divestitures, and large-scale client changes. • Contribute to process improvement efforts that enhance efficiency, scalability, and the client experience. • Identify opportunities to simplify workflows and improve implementation outcomes.

🎯 Requirements

• Bachelor’s degree or equivalent experience (4+ years in lieu of degree) • 5–7+ years of group benefits, enrollment, or implementation experience • Strong knowledge of group protection products (disability, leave, life, supplemental health) • Demonstrated project management experience managing complex, multi-stakeholder initiatives • Exceptional communication and presentation skills (written and verbal) • Proven ability to influence and build relationships across diverse stakeholders

🏖️ Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training