eCommerce Analyst II

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $57.9k - $72.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛍️ E-commerce

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Liquidity Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

📦 Logistics

🏪 Marketplace

🛍️ eCommerce

Logistics • Marketplace • eCommerce

Liquidity Services is an online marketplace and asset recovery company that helps organizations monetize surplus, returned, obsolete and used assets through auctions, direct sales, and managed liquidation services. The company provides industrial, retail and government solutions including asset valuation, returns management, e-commerce seller self-service, and marketing to maximize recovery across hundreds of asset categories. Liquidity Services operates multiple marketplaces and platforms, serving thousands of sellers and millions of buyers worldwide to convert excess assets into cash.

📋 Description

• Lead day-to-day client and stakeholder engagement for assigned eCommerce programs, including business and project meetings, decision documentation, action-item ownership, and communication of progress, risks, and escalations. • Develop understanding of client objectives, operating requirements, constraints, and success measures to prioritize work and deliver recommendations. • Translate client and business needs into workplans, requirements, milestones, dependencies, and measurable outcomes; maintain project trackers, decision and risk logs, procedures, and implementation documentation. • Coordinate cross-functional initiatives with Client Solutions, reporting and analytics, marketplace operations, technology, warehouse operations, finance, marketing, compliance, leadership, and external partners. • Define reporting priorities, business rules, KPIs, and acceptance criteria with the Reporting & Analytics Specialist; review reporting before client presentation. • Analyze and present performance across sales, recovery, pricing, promotions, inventory, listing quality, fulfillment, returns, refunds, and marketplace account health. • Identify drivers, quantify opportunities, recommend actions, and monitor results. • Coordinate pricing, promotion, catalog, inventory, channel expansion, and customer-experience initiatives across consumer marketplaces. • Address listing defects, policy and compliance risks, account-health concerns, brand-protection issues, and operational exceptions. • Support the design, testing, launch, and measurement of tools, data flows, integrations, and process improvements. • Monitor marketplace policies, fees, capabilities, and industry developments and translate changes into program improvements.

🎯 Requirements

• Bachelor’s degree in business, analytics, supply chain, eCommerce, marketing, information systems, or a related field preferred; equivalent relevant experience will be considered. • Two to five years of relevant functional experience in eCommerce, client solutions, account management, business analysis, project management, marketplace operations, or a related field. • Demonstrated experience presenting business performance, recommendations, and project updates to clients or senior internal stakeholders. • Experience with consumer marketplaces such as eBay, Amazon, Walmart, TikTok Shop, Poshmark, or similar channels preferred. • Experience with Rithum, formerly ChannelAdvisor, Power BI, marketplace portals, or retail returns and recommerce programs preferred. • Strong client-facing communication skills, including meeting leadership, active listening, executive-ready writing, and confident presentation of complex or sensitive business topics. • Practical project management skills with the ability to structure ambiguous work, manage multiple priorities, meet deadlines, and maintain accountability across teams. • Strong analytical judgment and business curiosity, with the ability to connect data to operational causes, financial impact, and recommended actions. • Advanced Microsoft Excel skills and working proficiency with Power BI or similar business intelligence tools. • Working knowledge of eCommerce operations, marketplace performance, pricing and promotions, catalog and inventory management, returns, and customer-experience metrics. • Ability to understand APIs, data flows, and technical requirements sufficiently to partner effectively with analysts and developers; production coding is not required. • Excellent organization, attention to detail, sound judgment, and follow-through in a fast-paced environment. • Working knowledge of SQL preferred but not required. • Ability to work primarily in a remote, home-office environment and communicate effectively via video, phone, and electronic communication.

🏖️ Benefits

• Annual discretionary bonus • Competitive wages • Healthcare (medical, dental, vision, prescription drugs, FSAs) • 401(k) plan • Paid time off (PTO) and holidays • Paid parental leave • Life and disability insurance • Employee Assistance Program (EAP) • Professional development and tuition assistance • Remote, home-office environment