Senior Director of Business Development Operations

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Logo of Lisinski Law Firm

Lisinski Law Firm

1001 - 5000 employees

Founded 2020

👥 B2C

📋 Compliance

B2C • Compliance

Lisinski Law Firm is an Ohio-based immigration law firm led by attorney Angel Lisinski that specializes exclusively in U. S. federal immigration law. The firm represents clients nationwide before USCIS and Immigration Courts, focusing on humanitarian and family-based immigration solutions that allow clients to adjust status within the United States (including VAWA, T and U visas, parole in place, deferred action, green card after divorce, citizenship, and deportation defense). The firm emphasizes client-centered, compassionate representation, regular case updates, bilingual (English/Spanish) outreach, and remote services for clients across the country.

📋 Description

• Design and standardize Business Development operations by creating and implementing enterprise-wide processes, playbooks, and standard operating procedures across all BD functions. • Ensure consistent execution across all geographies and channels. • Establish and own the BD reporting and analytics framework, including dashboards, scorecards, and funnel metrics. • Partner with IT and Business Intelligence to consolidate reporting into a single, reliable source of truth. • Build and oversee a centralized BD training capability in partnership with HR’s Learning & Development function. • Develop and manage a comprehensive quality assurance program that audits consultations, phone interactions, and retention engagements. • Define and document clear role expectations and accountability frameworks for all roles. • Create and enforce structured performance management cadences across the organization. • Partner with Compensation to design and optimize incentive plans, commission structures, and performance contests.

🎯 Requirements

• Bachelor's degree required; MBA or advanced degree in business, operations, or related field preferred. • 10-15 years leading manager and directors. • 15+ years functional experience; multi-functional leadership experience; scaling expertise.

🏖️ Benefits

• 401k Match • Medical, Dental, & Vision Insurance • Options for Health Savings Account or Flexible Spending Account • Dependent Care FSA • Basic Life Insurance • Voluntary Life & AD&D • Disability Insurance • Hospital Indemnity Insurance • Employee Assistance Program • Calm App Subscription • Paid Time Off

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