Applied AI Architect

🕒 March 27

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ListEngage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

ListEngage is a Salesforce exclusive Marketing Cloud Full Stack Partner that focuses on driving digital transformation through data-driven personalization, AI integrations, and enhanced customer experiences. With over 20 years of experience, ListEngage helps businesses optimize their use of Salesforce technologies across various clouds, including Marketing Cloud, Service Cloud, and Data Cloud, to achieve ambitious marketing goals and deeper customer engagement.

📋 Description

• Lead strategic advisory engagements focused on Salesforce D360, Agentforce, and AI-enabled customer experience transformation • Facilitate customer discovery sessions with business, product, marketing, commerce, service, data, and IT stakeholders • Run agile advisory sprints to drive alignment, prioritization, and iterative decision-making • Deliver formal customer workshops • Help customers identify, refine, and prioritize high-value use cases based on business impact, feasibility, dependencies, speed to value, and cost considerations • Advise customers on the role of D360 within their broader customer data, activation, and AI strategy • Assess how Agentforce may support the customer’s broader AI operating model and business goals • Evaluate options for ingesting, connecting, and consuming data in a cost-conscious and scalable way • Provide guidance on real-time, near real-time, and event-driven patterns that support agent and AI use cases • Review how Salesforce and external platforms, including commerce and CRM data sources, may support customer use cases • Translate discovery findings into strategic recommendations, prioritized backlogs, executive readouts, and phased roadmaps • Partner with Solution Architects, Delivery Leaders, and Account teams to shape follow-on implementation opportunities • Support proposal development, solution framing, and customer presentations related to D360 and Agentforce advisory services • Stay current on Salesforce product evolution across D360, Agentforce, AI, integrations, and related ecosystem capabilities

🎯 Requirements

• 5+ years of client-facing consulting, solution architecture, or strategic advisory experience in Salesforce, enterprise technology, digital transformation, data strategy, or AI advisory • Experience working with Salesforce products such as D360, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, or related platforms • Experience facilitating workshops, discovery sessions, roadmap conversations, and executive presentations • Strong understanding of business process analysis, use case development, and strategic prioritization • Familiarity with data integration concepts, APIs, event-driven architecture, and enterprise data consumption patterns • Experience translating ambiguous business requests into structured recommendations and phased plans • Ability to work across technical and non-technical stakeholder groups • Strong written communication and presentation skills • Bachelor’s degree or equivalent professional experience

🏖️ Benefits

• Competitive salary and performance-based incentives • Comprehensive benefits package, including health, dental, and vision insurance • Opportunities for professional development and career growth • A collaborative and inclusive work environment • Currently 100% remote work arrangements