Systems Support Administrator

🕒 May 1

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ListEngage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

ListEngage is a Salesforce exclusive Marketing Cloud Full Stack Partner that focuses on driving digital transformation through data-driven personalization, AI integrations, and enhanced customer experiences. With over 20 years of experience, ListEngage helps businesses optimize their use of Salesforce technologies across various clouds, including Marketing Cloud, Service Cloud, and Data Cloud, to achieve ambitious marketing goals and deeper customer engagement.

📋 Description

• Manage all aspects of software and platform administration in a fully remote, distributed environment • Serve as primary point of contact for all end user support • Liaise with Corporate IT Security and Global Help Desk for employee access and software services • Ensure compliance with security policy and change management • Support onboarding of new hires for software and hardware provisioning • Maintain corporate software configuration according to security policies • Manage licensing agreements for cloud-based software systems and client applications • Conduct periodic audits for compliance with user access • Review software release notes for corporate communication on updates • Identify areas for improvement to boost end user experience

🎯 Requirements

• 3+ years experience of corporate IT systems support, administration or related functions • Bachelor’s of Computer Science, or related discipline, preferred • Exposure to large enterprise IT workflows and approval processes • Experience working in a global delivery model • Strong background in Google Workspace (GWS) environments, MS O365 systems, and Slack • Experience with Salesforce CRM and other Salesforce products is a plus • Having exposure to systems integration in a large corporate environment is highly valued

🏖️ Benefits

• Competitive salary and performance-based incentives • Comprehensive benefits package, including health, dental, and vision insurance • Opportunities for professional development and career growth • A collaborative and inclusive work environment