Littera Education
51 - 200 employees
📚 Education
Education
Littera Education is a company that partners with K-12 school districts to provide customized high-impact tutoring solutions aimed at improving student outcomes in subjects such as Reading, Math, and English Language Acquisition. They focus on creating outcomes-based contracts to ensure goal setting and shared accountability in program implementation. Littera emphasizes high-quality instruction materials and well-trained tutors, providing each student with consistent support throughout the tutoring program. Their platform includes data-driven tools and collaborative virtual learning environments to enhance the tutoring experience and track program effectiveness.
People Operations Coordinator – Part Time
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Littera Education
51 - 200 employees
📚 Education
Education
Littera Education is a company that partners with K-12 school districts to provide customized high-impact tutoring solutions aimed at improving student outcomes in subjects such as Reading, Math, and English Language Acquisition. They focus on creating outcomes-based contracts to ensure goal setting and shared accountability in program implementation. Littera emphasizes high-quality instruction materials and well-trained tutors, providing each student with consistent support throughout the tutoring program. Their platform includes data-driven tools and collaborative virtual learning environments to enhance the tutoring experience and track program effectiveness.
📋 Description
• Use Zendesk to answer tutor questions • Support the People Operations Generalist by managing compliance, payroll, and general HR inquiries • Work in an agile setting with Support, Customer Success, and People teams • Build, deliver, and iterate on ideas • Help support Littera Education’s mission of providing equitable, high-quality, cost-effective tutoring to school districts and student-serving organizations
🎯 Requirements
• 1–2+ years of experience in HR administration, customer support, or operations; EdTech or remote environment preferred • Highly proficient in Zendesk or similar ticketing systems • Comfortable managing a high volume of support tickets • Scrappy, resourceful, and willing to work in data to solve problems • Strong organizational and multitasking abilities • Excellent attention to detail • Ability to communicate professionally, build trust, and maintain confidentiality • Comfortable working in a high-volume, fast-paced environment • Available Monday–Friday for 20–25 hours per week, 4–5 hours per day, with a consistent schedule • Relationship-building, organization, and time-management abilities • Passion for Littera’s mission • Must live within the United States
🏖️ Benefits
• Be part of a fully remote team and amazing, team oriented culture • Opportunity to help build and create • Satisfaction that you are contributing to our mission of getting tutoring help to those students that need it the most
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