Release Customs Analyst

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Livingston International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Process, rate where applicable, and release client shipments accurately and on time • Create customs entries by reviewing shipment documentation and selecting correct clients, vendors, keywords, and HS codes • Enter shipment information for release, rating, and billing • Ensure correct value for duty and tariff treatment • Contact analysts or client service teams for missing documentation, information, or instructions • Verify release-condition, compliance, rating, and free-trade documentation • Follow SOPs, ESPs, business rules, and special client instructions • Identify outdated procedures and recommend changes to improve efficiency and client service • Research and respond professionally to Call Center requests by phone or email • Prioritize work according to client, customs, and service requirements • Escalate two-step release requirements and authorization or release issues • Update, approve, and release billing information as required • Assist with billing and ASR data entry where applicable • Participate in the day-to-day operation of Release Operations • Use available system automation tools • Perform other related duties and adhere to established policies and procedures

🎯 Requirements

• High School/GED or equivalent required • Associate degree or post-secondary education preferred • No experience required • Working toward or successful completion of the Certified Customs Specialists (CCS) designation through CSCB or NCBFAA is required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client-service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving ability • Ability to make decisions and recommendations within authorized limitations • Excellent time-management skills • Ability to present a professional image • Knowledge of Microsoft Word and Excel • Ability to use a personal computer and common business machines/software

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Recognition for achievements • Accommodations throughout the recruitment process for applicants and employees with disabilities