Account Manager

🔥 0 minutes ago

⛰️ Colorado, Florida, +8 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Local Hero

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $4.2M Venture Round - Local Hero on 2025-07

SaaS • B2B

Local Hero is a local-marketing platform that helps franchise owners and agents drive sales with hyper-local, brand-approved digital ad campaigns, live inbound consumer calls, and real-time leads. The SaaS app offers templated, location-specific campaigns that launch quickly with minimal corporate support, programmatic ad delivery across premium digital channels, and tools to protect brand consistency while enabling franchise-level advertising. It emphasizes ease-of-use, fast turnaround, and cost-efficient, pay-per-campaign pricing for local operators.

📋 Description

• Build and nurture strong relationships with corporate partners, serving as a key point of contact and trusted advisor • Grow client accounts through corporate location expansion, subsidized budget acquisition, franchisor and franchisee referrals, and new product ideas • Collaborate with clients to identify and facilitate the development of branded digital advertising creative campaigns • Own and facilitate inbound/outbound client communications and performance • Facilitate periodic business health reviews • Translate account performance data into clear narratives and actionable insight • Stay current on digital advertising and local marketing trends • Be accountable for retaining clients and identifying/addressing churn risks • Collaborate cross-functionally with sales, creative, operation and media • Track and maintain accurate account records, forecasting, and pipeline • Represent Local Hero with professionalism and empathy

🎯 Requirements

• 2-4 years of experience in account management or client success in a digital marketing or related environment • Bachelor’s degree in marketing, Business, Communications, or related field • Proven track record of retaining and growing client accounts • Strong communication and presentation skills with ability to influence stakeholders at all levels • Experience building and managing client pipelines with a structured, deadline-driven approach • Comfort interpreting and presenting media/performance metrics (impressions, CTR, clicks, CPC, etc.) • Highly organized with exceptional follow-through and attention to detail • Ability to manage multiple accounts simultaneously without dropping the ball

🏖️ Benefits

• Remote work available with the possibility of onsite or hybrid if in commuting distance of our Boulder, CO office • Time off is as important as hard work! Salaried employees are on a Flex PTO plan • Generous holidays including a reduced schedule between Christmas and New Year’s • We make sure our team is well cared for with strong health plans - We even cover our employees' dental and vision premiums • Access to Flexible Spending Accounts • Plan Matching traditional and Roth 401k • Employee Assistance Program • Supplemental tenure-based leave: self-care and family first • Life Insurance • Legal Assistance plan • Pet Insurance discount through the ASPCA • A killer culture with team members who have your back! In-person and virtual connection points for culture building and team members who have your back!