
201 - 500 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Logicalis GmbH is a service-oriented IT solutions and Managed Services provider, focusing on network and data center technology, as well as Unified Communications & Collaboration and Application & Information Management. With around 250 employees across seven locations, it generates approximately 185 million Euros in revenue in Germany. Inforsacom Logicalis is part of the globally operating Logicalis Group.
🔥 7 minutes ago
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201 - 500 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Logicalis GmbH is a service-oriented IT solutions and Managed Services provider, focusing on network and data center technology, as well as Unified Communications & Collaboration and Application & Information Management. With around 250 employees across seven locations, it generates approximately 185 million Euros in revenue in Germany. Inforsacom Logicalis is part of the globally operating Logicalis Group.
• Exceed quarterly and annual sales targets • Generate renewal quotes in a timely manner, including validation, auditing, and management of maintenance and subscription renewals • Collaborate with Customer Success, Support, and Account Executives to maximize customer value, retention, and renewal rates • Build and develop client relationships through personalized contact, understanding client needs, identifying expanded opportunities and use cases, and communicating product and service value • Maintain and update customer records covering customer and partner contacts and opportunities • Lead renewal sales cycles from proposal through contract execution in coordination with field sales • Identify upselling and cross-selling opportunities, including co-termination and multi-year renewals • Identify at-risk renewal clients early and construct action plans to secure successful, timely renewals • Work several quarters ahead of renewal dates to ensure customer renewal readiness and identify remedial actions and growth potential • Proactively identify renewal-impacting issues and engage resources to resolve them • Support the manager with special projects • Maintain and update opportunities and forecasting rollups for leadership • Maintain expertise through education updates as needed • Keep management informed of customer issues or concerns • Promote and demonstrate commitment to Logicalis’s mission and values • Maintain knowledge of applicable laws, regulations, policies, and procedures • Support and conduct oneself consistently with customer service expectations • No supervisory responsibilities
• Associate’s Degree in a related field • Equivalent combination accepted • Minimum of 2 years of direct experience supporting VMware and/or Broadcom software licensing, subscription renewals, support renewals, entitlement validation, and contract administration • Expert working knowledge of service business including co-termination, service terms, terms and conditions, etc. • Working knowledge of VMware/Broadcom licensing programs, subscription models, support offerings, contract structures, entitlement data, and renewal requirements • Experience maintaining accurate licensing and renewal records, identifying data discrepancies, and supporting renewal pipeline and forecasting activities • Strong analytical skills with proficiency in Microsoft Excel and experience using CRM systems, vendor licensing portals, and renewal reporting tools • Experience working with both internal and external customers in a multi-tier channel environment • Understanding of legal terms in SaaS contracts, with contract experience in Enterprise Software or Technology Service agreements • Proficient use of all Microsoft Office applications and CRM systems • Vendor specific certifications • Committed, detail oriented, effective communicator, self-starter with strong problem solving and interpersonal skills • Ability to organize, drive and deliver on initiatives • Ability to work with and effectively communicate with senior level management • Ability to clearly and accurately convey complex service concepts to internal and client facing teams at all management levels • Solid written and verbal communication skills • Ability to work in a fast-paced environment while juggling multiple priorities • Ability to process business accurately yet efficiently under time-sensitive situations • Logical and analytical thinker • Competitive spirit
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