Senior Director, Commercialization

🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $190k - $220k / year

⏰ Full Time

🟠 Senior

👔 Director

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Lovesac

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Lovesac is a direct-to-consumer furniture and home goods company specializing in modular, highly customizable seating — best known for its Sactionals (rearrangeable couches), Sacs (large comfortable seats), and a wide range of washable, interchangeable covers. The brand emphasizes comfort, durability and sustainability with products designed to adapt and last, sells through e-commerce and retail channels, and markets financing and promotional offers to consumers.

📋 Description

• Own and continuously evolve the enterprise commercialization strategy, including clear operating rhythms, decision forums, and escalation paths • Establish and lead a consistent meeting cadence that aligns product, service, technology, marketing, CX, and operations around launch readiness and priorities • Serve as the single point of accountability for go-to-market orchestration across the organization • Develop, maintain, and communicate an integrated 18-month commercialization calendar that spans product, service, and technology launches • Ensure sequencing, dependencies, and capacity considerations are clearly understood and proactively managed • Act as the executive escalation owner for initiatives with elevated risk, complexity, or cross-functional tension • Drive fast, structured problem-solving to mitigate timeline, cost, or experience impacts • Identify alternative revenue levers or phased launches to protect business results while maintaining brand integrity • Architect and maintain a customer experience commercialization playbook across all channels • Build, lead, and develop a high-performing commercialization team.

🎯 Requirements

• Bachelor’s degree in related field required; advanced degree preferred • 10+ years of experience in commercialization, go-to-market, operations, strategy, or related leadership roles • Experience in both retail and CPG environments strongly preferred • Experience operating within a founder-led, high-growth environment preferred • Demonstrated success leading complex, cross-functional launches in a consumer-facing business • Proven ability to manage financial risk, resolve launch-related gaps, and deliver against revenue targets • Deep understanding of omnichannel customer experiences, including physical retail, ecommerce, and third-party partnerships • Exceptional communication, executive storytelling, and stakeholder management skills • Comfort operating in a fast-paced, evolving environment with shifting priorities.

🏖️ Benefits

• Annual Bonus Program • Annual Long Term Incentive Program • Inaugural Grant Equity Award • 401K Matching Contribution • Financial Wellness Tools • Medical, Dental, Vision • Health Savings and Flexible Spending Accounts • Paid Parental Leave • Life/AD&D • Short Term and Long-Term Disability • Critical Illness and Accident Insurance • Employee Assistance Program • Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire • 8 paid company recognized holidays • Pet Insurance • Generous Associate Discounts