Project Manager – Software & Systems

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🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $65k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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Lumbry Park Veterinary Specialists

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance • Veterinary

Lumbry Park Veterinary Specialists is one of the largest and best-equipped multi-disciplinary referral hospitals in the South of England. Our dedicated team of specialists is committed to delivering exceptional, gold-standard care for pets. We offer a comprehensive range of specialist veterinary referral services, collaborating with primary care veterinary practitioners to provide outstanding diagnostic and treatment options. Our expert teams cover various disciplines, including anaesthesia, cardiology, emergency and critical care, dermatology, internal medicine, neurology, oncology, and orthopaedics, ensuring every pet receives the attention, compassion, and expertise they deserve.

📋 Description

• Lead or co-lead Vetspire migrations for new and existing practices from initial planning through go-live and post-launch support • Develop and maintain project plans, timelines, task trackers, and launch-readiness plans • Coordinate data mapping and migration of legacy practice data into Vetspire • Partner with practice leaders and support teams to align workflows with site needs and AOSN standards • Facilitate pre-launch testing and audits and provide remote or on-site go-live support • Capture lessons learned and continuously improve the migration process • Serve as a key resource for Vetspire questions, issues, optimization, and enhancement requests • Troubleshoot configuration issues, workflow gaps, and user issues • Maintain system settings, user accounts, permissions, and configuration updates • Develop training materials, quick-reference guides, and knowledge resources • Monitor platform updates and communicate relevant changes to stakeholders • Support configuration, testing, and maintenance of integrations between Vetspire and other platforms • Partner with vendors, Vetspire support, and internal resources to resolve integration and data issues • Provide second-line support for Vetspire and related helpdesk tickets • Identify recurring issues and opportunities for system, process, or training improvements • Collaborate with operations, finance, clinical teams, and other stakeholders on technology and operational initiatives • Maintain clear communication throughout all phases of a project • Manage multiple projects, priorities, risks, and dependencies in a fast-paced, growing organization

🎯 Requirements

• 3+ years of project management experience with demonstrated success managing software implementations or system migrations • Hands-on experience with Vetspire or a comparable veterinary or healthcare practice management system • Strong understanding of workflows within veterinary, healthcare, or multi-site service environments • Experience using project management tools such as Monday.com, Asana, Jira, Smartsheet, or similar • Strong organizational, communication, and stakeholder-management skills • Ability to manage multiple concurrent projects and priorities • Comfortable partnering with technical and non-technical users at all levels • Direct Vetspire implementation or administration experience preferred • Experience supporting software integrations or working with technical/API integration teams preferred • Familiarity with helpdesk platforms such as Zendesk, Freshdesk, or Jira Service Management preferred • PMP, CAPM, or equivalent project management certification preferred • Veterinary practice operations or multi-site healthcare/services experience preferred

🏖️ Benefits

• No regularly scheduled weekends • Paid vacation and holidays • Medical, dental, and vision plan options • Dependent care FSA • Short-term disability options • Voluntary benefit offerings • 401(k) with employer match • 100% remote position • Travel of up to 25% for Vetspire migrations, practice support, company meetings, and other projects

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