Account Coordinator

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Lumelight

201 - 500 employees

Founded 2025

📋 Compliance

🤝 B2B

⚕️ Healthcare Insurance

Compliance • B2B • Healthcare Insurance

Lumelight is a benefits compliance and administration firm that helps employers, brokers, and health systems manage regulatory risk, streamline benefits operations, and reduce costs. The company provides compliance services, claims analytics, dependent eligibility verification, fiduciary solutions, audits, and senior consultant/legal guidance to support ACA reporting, PBM and prescription reviews, and benefits optimization. Lumelight focuses on improving accuracy, lowering employer liability, and delivering measurable savings through integrated consulting and specialized solutions.

📋 Description

• Ensure customers receive timely, accurate, and empathetic support for all inquiries • Resolve inquiries regarding Lumelight analytics platform • Support customer workflows that require pulling and delivering Lumelight data • Lead software testing during scheduled and unscheduled releases • Provide Subject Matter Expertise in analytics or health insurance knowledge

🎯 Requirements

• 3 years of administrative or client management experience • 2+ years’ experience using CRM systems such as SFDC, HubSpot, or Zoho • Proficiency in Microsoft products including Excel • Strong analytical and critical thinking ability • Demonstrated relationship building and presentation skills • Knowledge of Employee Benefit and Self-Funded Health Plan insurance • Experience handling Protected Health Information (PHI)

🏖️ Benefits

• Medical, Dental and Vision Benefits • Health Savings and Flexible Spending Account Options • 401(k) with Automatic Company Contribution • Employee Assistance Program • Company-paid Life and Disability Insurance • Paid Time Off

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