Clinical Operations Coordinator

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LumiMeds

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🏥 Healthcare

💊 Pharmaceuticals

☁️ SaaS

Healthcare • Pharmaceuticals • SaaS

LumiMeds is a telehealth patient-management platform connecting patients with licensed medical providers to deliver personalized weight-loss and longevity injectable treatments. The company offers telehealth consultations, prescription evaluation, and nationwide delivery of prescription and compounded medications (GLP-1s like semaglutide, tirzepatide, and NAD+), with subscription plans, monthly follow-ups, and direct-to-consumer pricing that does not require insurance.

📋 Description

• Monitor daily workloads across DOs and NPs using the company's clinical management system • Track pending consultations, patient messages, medical reviews, and outstanding clinical tasks • Identify providers experiencing high workloads or delays • Coordinate workload adjustments and escalations with clinical leadership • Monitor patient communication queues for unanswered messages and delayed clinical responses • Send provider reminders and alerts for pending patient requests • Escalate urgent or time-sensitive patient concerns according to clinical protocols • Follow up on unresolved cases • Serve as an operational point of contact between clinical providers and internal support teams • Identify recurring workflow issues affecting provider productivity and patient response times • Support standardized clinical communication and escalation procedures • Collaborate with Clinical Leadership and Operations to improve efficiency and service quality • Monitor operational metrics including response times, overdue messages, workload distribution, pending tasks, and escalation resolution times • Prepare reports on delays, operational risks, and improvement opportunities • Recommend workflow adjustments to improve provider efficiency and patient satisfaction

🎯 Requirements

• Nurse Practitioner (NP) degree and professional background required • Active U.S. NP license preferred; required if the role includes activities that constitute clinical practice • Previous experience in telehealth, virtual care, or clinical operations • Strong understanding of clinical workflows, patient communication, and provider responsibilities • Experience using Electronic Medical Records (EMR) or telehealth management platforms • Excellent organizational skills and attention to detail • Ability to manage multiple priorities and follow up proactively • Strong written and verbal English communication skills • Comfortable working independently in a fast-paced, remote environment • Familiarity with HIPAA and patient confidentiality requirements • Professional-level English communication and availability to work U.S. business hours • Experience coordinating distributed clinical teams • Background in weight management, metabolic health, or subscription-based telehealth services • Experience monitoring clinical service-level agreements (SLAs) and response-time metrics • Experience building operational dashboards or tracking provider performance

🏖️ Benefits

• Remote-first, 100% remote work arrangement • Part-time schedule • Opportunity to contribute to a growing telehealth platform • Collaboration with clinical and operations teams • Equal opportunity employer