Benefit Advocate

🕒 July 14

🇺🇸 United States – Remote

💵 $14 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Manage and coordinate a high volume of service requests through phone, email, portal, and chat • Assist employees and their immediate family members of client organizations • Educate and assist callers with understanding, navigating, and obtaining maximum value from healthcare and wellness benefits • Assist with employee incentive programs provided by employers • Help employees understand their benefit plan offerings • Provide direction in working through a variety of benefit issues

🎯 Requirements

• High School diploma or GED equivalent • Minimum one year of insurance and/or benefits customer service experience • Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment • Ability to continuously display a positive attitude and follow directions • Excellent customer service skills including proper grammar, tonalities and clear dictation • Proficient in Microsoft Office Suite, data entry and electronic mail applications • Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds • Must be able to work a flexible 37.5 hour work week in a 24/7/365 call center environment, including some 3rd shift, evenings, weekends, and holidays • Ability to sit and use the phone for long periods of time • Associates Degree (preferred) • Bilingual in Spanish/English (preferred) • EBS, PHR, SPHR or CBP certification (preferred) • Must reside within the continental United States, excluding California, New York, Alaska, and Hawaii

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan • Remote work arrangement