Manager, CRM

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Lunar Solar Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🤖 Artificial Intelligence

B2B • eCommerce • Artificial Intelligence

Lunar Solar Group is a global growth consultancy and full-service digital agency that helps DTC and retail brands scale by combining marketing expertise with proprietary commerce and AI-driven technology. The company operates multiple service divisions (acquisition, retention, and website/studio) through brands like MuteSix, Enkore, No Sleep Studio, and Sharma Brands, offering full-funnel acquisition, lifecycle and loyalty programs, performance creative, and ecommerce site optimization. Lunar also builds and markets proprietary martech and AI solutions (Mission Control, CairnAI, DTR Labs, Stay AI) that connect digital marketing to in-store conversion and improve attribution, personalization, and subscription management for clients.

📋 Description

• Manage client relationships and provide acquisition and retention strategy across 6+ DTC clients. • Own the email production process end-to-end for designated accounts. • Oversee the development, launch and continual optimization of retention strategies. • Provide final QA on all team deliverables. • Evaluate and analyze ad hoc, weekly and monthly reporting for clients. • Coach and mentor direct reports in account management, communication, and email strategy.

🎯 Requirements

• 2-5 years of email marketing experience in the e-commerce industry. • Experience working at a marketing agency. • Hands-on experience using Braze within the last 3 years. • Advanced experience with campaign management tools and/or an ESP, primarily Klaviyo. • Strong knowledge of Excel, Powerpoint, and Word. • Strong organizational and presentation skills. • Excellent attention to detail and quality assurance capabilities. • BS/BA Degree in Business, Psychology, Marketing or related field is desired.

🏖️ Benefits

• Health insurance • Professional development opportunities