Virtual Chat Assistant

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🕒 June 24

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Lymesol IP

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2015

💼 Consulting

⚖️ Legal

📱 Media

Consulting • Legal • Media

Lymesol IP is a Malaysian-based intellectual property and design services firm founded in 2015 that helps businesses protect and develop their brands and inventions. The company offers trademark registration, patent filing, industrial design and copyright services alongside graphic and 3D design, and website design, serving local and international clients through a global network. Lymesol emphasizes affordability, high trademark success rates, and end-to-end support for businesses seeking IP protection and creative design solutions.

📋 Description

• Engage with customers via chat to answer inquiries and resolve issues. • Assist customers with placing orders and managing account information. • Maintain up-to-date knowledge of Amazon's product offerings and policies. • Ensure professionalism and empathy in customer interactions. • Document customer interactions and feedback to improve services.

🎯 Requirements

• Prior experience in customer service or a similar role. • Excellent written communication skills. • Comfortable using chat platforms and CRM systems. • Strong problem-solving skills and the ability to multitask. • High school diploma or equivalent; a college degree is a plus.

🏖️ Benefits

• Competitive salary with performance-based bonuses. • Flexible work schedule. • Comprehensive benefits package, including health insurance and retirement plans. • Opportunities for career growth and advancement within Amazon. • Ongoing training and support to help you succeed in your role.