Medical Canvass Investigator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Magna Legal Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Debt financing on 2020-02

Consulting • Insurance • Logistics

Magna Legal Services is a U. S. -based provider of end-to-end litigation support services for law firms, insurance companies, corporations, and government agencies. The company offers court reporting and virtual depositions, record retrieval, service of process, investigative and language services, social media surveillance, jury research and consulting (JuryConfirm, JuryEvaluator, JuryScout), trial presentation and graphics, and related trial support. Magna also produces legal conferences and CLE/CE programs and provides nationwide scheduling and online tools to support litigation from discovery through trial.

📋 Description

• Conduct a high volume of outbound calls, including cold calls, primarily to medical offices and other healthcare facilities • Handle inbound calls and follow-up communications professionally and efficiently • Research medical facilities and other relevant sources using provided tools and resources • Use creative problem-solving techniques to identify additional research methods when information is difficult to locate • Accurately document outreach, findings, and case-related information in internal systems • Prepare clear, professional email communications for clients • Perform general data entry and maintain complete, accurate case files • Coordinate with team members to complete time-sensitive projects and meet client deadlines • Follow established procedures for handling confidential and sensitive information • Support litigation matters by researching and contacting medical facilities to identify potential treatment locations associated with individuals involved in legal cases

🎯 Requirements

• At least one year of clerical, administrative, customer service, or office-based experience is strongly preferred • Experience in a call center, reception, scheduling, collections, intake, or another high-volume phone role is highly desirable • An associate degree is preferred but not required • Strong verbal and written communication skills, including a confident and professional phone presence • Persistence and comfort making cold calls and conducting repeated follow-up • Excellent attention to detail, organization, and note-taking skills • Ability to communicate by phone while accurately entering and documenting information • Ability to type at least 50 words per minute • Proficiency with Microsoft Office applications • Ability to prioritize multiple assignments and work effectively in a deadline-driven environment • Reliability, punctuality, and the ability to work both independently and collaboratively • Knowledge of medical facility types and HIPAA guidelines is preferred but not required • Ability to handle sensitive or potentially graphic materials with professionalism and discretion • Flexibility to occasionally adjust schedules to Central or Eastern Time hours • Prior medical canvassing experience is welcome but not required

🏖️ Benefits

• Professional growth opportunities • Potential to work toward obtaining a California Private Investigator license under the guidance of experienced investigators • Remote work arrangement