Senior Technical Program Manager – Reservations, Cancellations & Host Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75 - $89 / hour

⏳ Contract/Temporary

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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Logo of Maleda Tech

Maleda Tech

11 - 50 employees

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Maleda Tech is a global contingent workforce solutions provider offering Employer of Record (EOR) services, Managed Service Provider (MSP) programs, Vendor Management System (VMS) implementation, staff augmentation, recruiting, strategic sourcing, tail spend management, and legal/contract operations. They position themselves as a personalized, boutique partner focused on risk compliance and efficient hiring, with an emphasis on diversity (committed to recruiting at least 85% of employees from diverse backgrounds). The company also runs immersive training and mentorship programs to build candidate pipelines and has operations in the Bay Area (California, US) and Addis Ababa (Ethiopia).

📋 Description

• Own program execution for Reservations, Cancellations, and Host Services initiatives • Track milestones, surface risks, and drive resolution across Web, iOS, and Android engineering teams • Partner with Engineering Managers, Tech Leads, and Product Managers to align roadmaps and sequence work • Manage cross-team dependencies and keep them visible and unblocked • Lead, influence, and help shape engineering decisions and solution scope • Drive delivery of cancellation policy systems, reservation management flows, host and guest service tooling, and related trust and support infrastructure • Run standups, cross-functional syncs, and stakeholder updates • Identify and mitigate technical and execution risks • Contribute to bi-annual product release planning • Manage assigned workstreams through the full product lifecycle • Translate complex technical work into clear status communications for engineering directors and senior leadership

🎯 Requirements

• 7+ years of Technical Program Management experience driving cross-functional software programs to completion • Senior- or staff-level operating experience • Ability to understand and reason about technical systems, including frontend/backend integrations and multi-platform delivery across Web, iOS, and Android • Strong stakeholder management skills • Demonstrated ability to build high-trust working relationships quickly • Comfort operating in ambiguity and bringing structure to complex, evolving programs • Excellent written and verbal communication skills • Preferred: Experience with consumer-facing product surfaces such as reservations, cancellation flows, customer service tooling, or trust and safety systems • Preferred: Experience with high-scale consumer platforms and modern, distributed tech stacks • Must be authorized to work in the U.S. without sponsorship

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k)

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