Junior Technical Writer

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Ireland – Remote

🇺🇸 United States – Remote 🇮🇪 Ireland – Remote

💵 $24 - $36 / hour

⏰ Full Time

🟢 Junior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Malwarebytes

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🔒 Cybersecurity

🤝 B2B

👥 B2C

Cybersecurity • B2B • B2C

Malwarebytes is a cybersecurity company that develops malware detection, removal, and protection software for consumers, small businesses, and enterprises. It offers endpoint security, antivirus, mobile protection, privacy tools (VPN, digital footprint scanning, dark web monitoring), identity theft protection, and managed solutions for MSPs and IT teams. Malwarebytes distributes its products via downloadable subscriptions and cloud-managed services, and provides free tools for virus scanning and remediation.

📋 Description

• Work with Malwarebytes product managers, engineers, and technical support agents to create product guides and self-help articles for customers • Deliver high-quality documentation that is clear, concise, and technically accurate • Follow best practices to ensure documentation meets standards for quality, graphics, format, and style • Collaborate with subject matter experts to identify and create content to improve issue resolution and customer satisfaction • Contribute to a strong knowledge-sharing community within support • Work with support, engineering, and product management teams to gather data and information • Review documentation for accuracy, consistency, quality, and SEO optimization

🎯 Requirements

• Bachelor's degree in English, Communications, or a related field OR equivalent experience • 0 - 3 years of experience in a technical communication role • Experience writing for SaaS, mobile, and desktop B2C companies or products • Knowledge of AI • Self-starter who isn't afraid to ask for help and questions • Self-motivated, with the ability to prioritize, meet deadlines, and manage changing priorities; ability to work under pressure • Excellent editing, writing, and communication skills • Experience writing content for both home and business users, and Windows, macOS, iOS, and Android systems • Knowledge of cybersecurity trends and topics • HTML and CSS skills • Search engine optimization experience • Comfortable creating clean, on-brand graphics and screenshots to support written documentation • If located in the US, ability to work earlier hours to accommodate the Europe time zone

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance coverage • Employee Referral Bonus Program • Wellness programs • 401k and employer matching for (US Employees) • Comprehensive Time Off policy