M&S Consulting
51 - 200 employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
M&S Consulting is a company that has been delivering technical and digital solutions for complex business problems since 2002. The company specializes in digital strategy and transformation for critical business functions and caters to both commercial and public sector clients. With a team of over 250 consultants, M&S Consulting integrates processes and technology across various industries, providing services in enterprise applications, cloud & infrastructure, emerging technology & AI, data analytics, cybersecurity, and agile project management. They offer a full range of services including advisory, implementation, managed services, and continuous improvement with a strong focus on delivering AI-driven solutions. M&S Consulting is known for executing projects with a service-minded and agile mentality, ensuring work is done right, on time, and within budget.
Developer I – Salesforce Integration, Tier 2 Security Clearance
🕒 May 6
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👮♂️ Cybersecurity / Security Engineer
🦅 H1B Visa Sponsor
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M&S Consulting
51 - 200 employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
M&S Consulting is a company that has been delivering technical and digital solutions for complex business problems since 2002. The company specializes in digital strategy and transformation for critical business functions and caters to both commercial and public sector clients. With a team of over 250 consultants, M&S Consulting integrates processes and technology across various industries, providing services in enterprise applications, cloud & infrastructure, emerging technology & AI, data analytics, cybersecurity, and agile project management. They offer a full range of services including advisory, implementation, managed services, and continuous improvement with a strong focus on delivering AI-driven solutions. M&S Consulting is known for executing projects with a service-minded and agile mentality, ensuring work is done right, on time, and within budget.
📋 Description
• Develop, test, debug, implement, and document basic software programs supporting Salesforce CRM integration • Support integration of Salesforce with the cloud-based contact center platform, including API connectors to IVR and Knowledge Management databases • Assist in the research and analysis of existing systems and program requirements • Support CTI integration to display caller-relevant information at agent workstations and screen pop appropriate cases in the CRM • Assist in resolving routine production support problems • Conduct routine quality assurance activities including peer reviews • Attend scheduled and ad hoc meetings as required • Support UAT and go-live activities • Adhere to established milestones and project deadlines
🎯 Requirements
• Bachelor's degree in Computer Science or related field (equivalent combination of education and experience considered) • 0 years of experience within the scope of the contract • Familiarity with Salesforce architecture, integration patterns, and APIs • Knowledge of contact center technologies • Current Tier 2 Security Clearance (formerly NACI) required at time of engagement
🏖️ Benefits
• Hardwired internet connection via ethernet cable required • Minimum 25 Mbps download / 5 Mbps upload internet speed • Private, secure work area
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