Applications Service Engineer – Field Based

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 9%

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Mantracourt Electronics Ltd.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1974

🏗️ Construction

📦 Logistics

🏥 Healthcare

Construction • Logistics • Healthcare

Mantracourt Electronics Ltd. is a company that specializes in the design and manufacture of high-performance strain gauge measurement products. Established in 1974 and headquartered in the UK, they offer a broad range of instrumentation, including load cells, strain gauges, pressure sensors, and wireless telemetry systems. Their products are engineered for accuracy and reliability across various industrial segments and are used worldwide, catering to industries such as automotive, civil engineering, and waste management. Mantracourt's commitment to quality is supported by their certification in ISO 9001 and adherence to rigorous manufacturing standards.

📋 Description

• Perform equipment repairs, installations, and maintenance at customer facilities • Install and implement hardware and software upgrades • Provide technical support by phone and email • Diagnose and troubleshoot equipment and process issues • Identify root causes and communicate findings and performance feedback to the factory • Deliver technical training to customers at their facilities • Support Field Applications Service team members on technical projects and service activities • Collaborate with the Applications and Testing Group on equipment testing and troubleshooting • Partner with Sales on technical information, customer inquiries, and customer visits • Gather and communicate customer feedback, product needs, and service trends with Marketing • Represent and promote company products and services • Travel throughout the United States, Canada, and Mexico for installations, service needs, and business activities • Perform additional duties supporting business objectives

🎯 Requirements

• Associate’s or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Software Engineering, or a related engineering discipline • 3–5 years of professional experience in the design, repair, maintenance, or field service of die-attach and epoxy dispensing equipment strongly preferred • Demonstrated knowledge and hands-on experience with semiconductor back-end manufacturing processes and equipment • Strong analytical and problem-solving capabilities • Proven ability to diagnose, troubleshoot, and resolve complex technical issues • Experience with root cause analysis and developing and implementing corrective actions preferred • Excellent verbal and written communication skills • Ability to communicate technical information to customers, colleagues, and cross-functional teams • Ability and willingness to travel frequently throughout the United States, Canada, and Mexico

🏖️ Benefits

• Annual short-term incentive (bonus) program • Comprehensive Blue Cross Blue Shield medical plans • Dental and vision options • Employer-paid life insurance • Short-term and long-term disability coverage • Optional supplemental insurance and lifestyle benefits • 401(k) savings program with 5% company match • Tuition reimbursement for advanced degrees, professional certifications, and executive development • 12 paid annual company holidays • Vacation and sick time • Inclusive culture supporting professional development, diversity, and work-life balance