Strategic Communications Consultant

🔥 31 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $92.5k - $160.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Serve as the lead communications consultant for an assigned portfolio of Corporate and/or Taft-Hartley clients. • Partner with plan sponsors, consultants, advisors, and internal stakeholders to develop communication strategies that support participant engagement and retirement readiness. • Present communication recommendations, campaign results, and participant insights to clients and key stakeholders. • Build strong client relationships and support client retention efforts by demonstrating the value of participant communication programs. • Develop and execute communication strategies, campaigns, and programs that improve participant behaviors related to savings, investing, retirement readiness, financial wellness, and longevity preparedness. • Use participant data, behavioral insights, and industry best practices to inform recommendations and optimize outcomes. • Measure campaign effectiveness, identify opportunities for improvement, and recommend enhancements to increase engagement. • Collaborate across teams to support personalization, continuous improvement, and innovation within the participant experience. • Oversee the planning, execution, and delivery of strategic communication projects, ensuring completion within scope, timelines, and quality expectations. • Manage multiple priorities and deadlines while maintaining a high level of accuracy and client service. • Coordinate project activities across stakeholders and business partners to ensure successful execution. • Monitor project progress, communicate status updates, and proactively address issues. • Contribute to team initiatives, process improvements, and business priorities as needed. • Support cross-functional projects that improve efficiency and client outcomes. • Assist in documenting and sharing best practices that promote consistency and quality across the team. • Provide guidance and support to peers by sharing knowledge and expertise.

🎯 Requirements

• Bachelor's degree in Communications, Marketing, Business, or a related field. • Minimum of 5 years of experience in strategic communications, retirement planning, participant engagement, consulting, or a related field. • Demonstrated success managing client relationships and strategic communication initiatives. • Experience presenting communication recommendations and campaign results to clients and stakeholders. • Experience working collaboratively across teams and business functions. • Strong understanding of participant communications, engagement, and behavior-change principles. • Strong strategic thinking, communication, and consulting capabilities. • Effective client relationship management skills. • Ability to analyze data and translate insights into actionable communication strategies. • Strong project management, organization, and prioritization skills. • Ability to manage multiple priorities in a fast-paced, evolving environment. • Excellent written, verbal, and presentation skills. • Knowledge of participant engagement, behavior-change principles, and retirement readiness strategies. • Ability to work independently while collaborating effectively with internal teams and stakeholders.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Mental health benefits • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Various retirement savings plans (including pension/401(k) savings plans) • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid time off program (11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time)