Head of Luxury Cruising

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $100k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 4%

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Logo of Marchay

Marchay

11 - 50 employees

Founded 2014

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Marchay is a curated, membership-based luxury travel club and community that inspires, elevates, and executes remarkable travel experiences. The company provides its members with highly personalized travel advice and execution through a dedicated Travel Advisory team, ensuring a trusted and unbiased advisory relationship. Membership offerings include value-added benefits at top hotels globally, access to private jet services, and unique local experiences, all within a community that leverages shared expertise to enhance travel journeys.

📋 Description

• Build Marchay Luxury Cruising from the ground up, including the commercial plan, product strategy, target customer, sales process, partnerships, and growth priorities • Advise prospective and existing clients on luxury cruise products, itineraries, operators, accommodations, and overall trips • Convert client interest into bookings • Own the client experience from initial inquiry through post-trip follow-up • Ensure trip details are executed to a very high standard with support from Marchay's service resources • Develop senior relationships with luxury cruise and yacht operators, representation companies, sales teams, and relevant partners • Stay informed about new ships, routes, product changes, promotions, preferred benefits, and client opportunities • Build a pipeline of non-member clients through digital marketing, partnerships, referrals, business development, events, and other channels • Develop category content and direct resources to produce useful, compelling content

🎯 Requirements

• Meaningful experience in luxury travel, luxury cruising, yachting, or a closely related premium travel category • Direct experience selling or advising on luxury cruises is strongly preferred • Strong working knowledge of the luxury cruise market, leading operators, product, service styles, itineraries, accommodations, and client fit • First-hand understanding of high-end travel advising and executing complex trips for demanding clients • Genuine enthusiasm for luxury cruising and yachting • Entrepreneurial orientation and desire to build a business • Strong communication and sales instincts • Comfort with digital marketing and content strategy • Strong supplier relationship skills • Willingness to travel for ship visits, familiarization trips, industry events, and relevant sailings • Excellent judgment, organization, follow-through, and attention to detail

🏖️ Benefits

• Fully covered medical, dental, and vision insurance • 401(k) Plan • Ample PTO plus company holidays • Remote work environment with the ability to manage your schedule effectively • Commission

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