Account Manager

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🕒 June 24, 2025

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MarqVision (YC S21)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤖 Artificial Intelligence

🔐 Security

🛍️ eCommerce

💰 Series A on 2024-10

Artificial Intelligence • Security • eCommerce

MarqVision is a company providing advanced solutions for brand and content protection, leveraging cutting-edge technology to fight against counterfeiting and intellectual property theft. They offer a comprehensive suite of services, including legal services with expert teams in Asia, trademark management, and AI-powered tools for monitoring and enforcing copyright protection across digital platforms. Their solutions cater to a variety of industries, from fashion designers to tech companies, with the ability to scan and detect illicit activities on streaming videos and emerging online channels. Recognized for their innovation in AI and data, MarqVision is focused on empowering brands to protect their identity and assets in the global market.

📋 Description

•Join a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. •You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. •As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. •You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. •We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products. •We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. •Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.

🎯 Requirements

•3+ years of customer relationship or account management experience working in software as a service (SaaS) •Solutions and results-oriented mindset •Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities •Highly organized with strong project management and time management skills •Hands-on experience with product training to external customers •Proven experience delivering value-based communications •Strong ability to facilitate meetings with customers and users of various levels of seniority •Empathy for customers •Experience with opportunity identification for account expansion and revenue growth •Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customers