Care Coordinator

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🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $48k - $51k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Maryland Primary Care Physicians

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

👥 B2C

🧘 Wellness

B2C • Wellness

Maryland Primary Care Physicians is a physician-owned primary care group serving families across Central Maryland, offering patient-centered comprehensive care at multiple office locations. They provide primary and preventive care, pediatric and family services, same-day sick visits, after-hours and weekend telemedicine, onsite lab testing, and integrated specialty services including cardiology, endocrinology, genetics, and nutrition. The practice emphasizes continuity of care, community roots, online appointment scheduling, a patient portal for 24/7 access, and coordinated care across specialties to support patients through every stage of life.

📋 Description

• Provide administrative support to the members of the CM team • Collect data for Health Risk Assessments (HRA) • Screen for eligibility and benefits • Identify members without a PCP and refer to Member Services • Screen members by priority for CM services and refer as appropriate • Perform transition of care duties to include, but not limited to, contacting the members’ PCP, Medical POA, or other medical providers for information pertaining to special needs • Document all encounters and contacts made on behalf of clients; complete and submit monthly reports; maintain comprehensive electronic member records • Motivate members to be active and engaged participants in their health and overall well-being • Provide educational promotion, member follow-up, arrange PCP visits, and perform care coordination under the direction of the Care Manager • Assist members in assessing health-related services, including but not limited to obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care, and/or social services • Perform tasks as directed by the CM team to promote member compliance, such as verifying appointments or obtaining medical records • Facilitates member access to community resources, including, but not limited to, finding housing, food, clothing, prenatal classes, parenting, and providers to each life skill, and relevant mental health services • Work collaboratively and effectively within a team • Establishes positive, supportive relationships with participants and provides feedback to other members of the team • Builds and maintains positive working relationships with members, providers, nurse care managers, social workers, agency representatives, and office staff, from diverse cultural and socio-economic backgrounds

🎯 Requirements

• Strong interpersonal, communication, and customer service skills • Knowledge of community agencies and resources • Knowledge of medical terminology • Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services • Knowledge of transportation and other barriers to care that members may face • Ability to communicate medical information to health care professionals and members of the care management team • Computer Literate (Microsoft Office) • High school diploma or equivalent • 2+ years serving the Medicaid population, preferably in the MD/DC area • 2+ years OB/GYN experience

🏖️ Benefits

• medical, dental, and vision plans • 100% employer Term Life Insurance • Short and Long-Term Disability • 401k Employer Match up to 4% • 20 days of PTO • tuition assistance/professional development plans