Medication Support Coordinator

🔥 1 hour ago

🍂 Massachusetts – Remote

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💵 $22 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Mass General Brigham

10,000+ employees

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Mass General Brigham is a large integrated academic healthcare system centered in Massachusetts that operates world-class hospitals, community health centers, and virtual care services, providing comprehensive patient care across specialties. It conducts extensive clinical and biomedical research, running thousands of clinical trials and advanced institutes in areas like gene and cell therapy and personalized medicine. The organization also provides medical education and training programs, workforce development, and operates a health plan and innovation/commercialization activities.

📋 Description

• Support the clinic by assisting with patient medication management • Receive, review, and facilitate requests for medication renewals • Review requests according to established guidelines • Enter pending requests in the electronic medical record and route them to the prescriber for review and signature • When electronic prescribing is unavailable, transmit prescription information to pharmacies by phone, fax, or paper as an agent of the provider • Serve as a resource for patients regarding prescription access procedures, generic medications, prior authorization requirements, insurance procedures, and other medication-related issues • Complete medication prior authorization paperwork or electronic forms for clinical care team sign-off in collaboration with patients • Monitor prior authorization status and update appropriate parties as necessary

🎯 Requirements

• High School Diploma or equivalent required • 1–2 years of medical office, hospital, or managed care experience required • 1–2 years of medication administration or pharmacy experience required • Experience with electronic medical record (EMR) systems preferred • Experience with Microsoft Outlook preferred • Knowledge of laws and regulations related to clinical practice and patient confidentiality • Knowledge of medication abbreviations and symbols, medication indications and dosages, and common medication-related questions • Strong written and verbal communication skills • Demonstrated service excellence skills, including active listening, problem-solving, and the ability to remain calm in emotionally charged situations

🏖️ Benefits

• Comprehensive benefits • Career advancement opportunities • Differentials • Premiums • Bonuses as applicable • Recognition programs • Reasonable accommodation for individuals with disabilities • Professional growth support

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