Masterworks
51 - 200 employees
Masterworks is democratizing the art market to allow anyone to invest in $1-30 million blue-chip artworks, by artists like Banksy, Basquiat, and Picasso.
Telemetry Operations Manager
Job not on LinkedIn
🔥 0 minutes ago
☕ Washington – Remote
💵 $80k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
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Masterworks
51 - 200 employees
Masterworks is democratizing the art market to allow anyone to invest in $1-30 million blue-chip artworks, by artists like Banksy, Basquiat, and Picasso.
📋 Description
• Owns the day-to-day health of Masterworks' client tracking ecosystem • Deploy and maintain tracking tags, investigate conversion data gaps, and support new client onboarding • Monitor and maintain Piwik PRO tracking configurations across 100+ client site instances • Manage Piwik PRO tag configurations: tags, triggers, variables, and container publishes • Review daily and weekly telemetry monitoring alerts, identify gaps in results data collection, and triage issues by severity • Serve as primary responder to telemetry tickets from Client Services • Support technical digital onboarding of new clients • Ensure tracking for capital partner sites conforms to Gloo corporate requirements
🎯 Requirements
• 3–5 years of hands-on digital analytics or tag management experience • Strong working knowledge of Google Tag Manager, building and managing tags, triggers, variables, and container structures • Experience with a web analytics platform (Piwik PRO, GA4, Adobe Analytics, or similar), configuring goals, events, and e-commerce tracking • Ability to debug tracking issues using browser developer tools, including reading the network tab, inspecting the dataLayer, and following event chains • Comfortable managing multiple client contexts simultaneously without losing the thread (documentation is key here!) • Clear written communication, you'll regularly explain technical findings to non-technical teammates and clients using Slack, email, and Fibery
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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