
5001 - 10000 employees
Founded 2002
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.
🔥 0 minutes ago
🐊 Florida – Remote
💵 $150k - $175k / year
⏰ Full Time
🔴 Lead
📈 Growth Marketing
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 2002
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.
• Lead capture efforts across Federal and SLED markets aligned with MCI's strategic objectives and growth priorities • Develop and execute capture strategies for Federal and SLED procurement environments • Advise senior leadership on market trends, competitor analysis, and strategic recommendations • Build relationships with internal stakeholders, teaming partners, and government customers • Oversee long-term (12–18+ months) and short-term capture efforts • Coordinate cross-functional teams to ensure execution excellence • Analyze market dynamics to identify opportunities, threats, and differentiation areas • Develop win strategies and value propositions for Federal and SLED audiences • Contribute to pricing strategy development for competitive bids • Manage teaming agreements, NDAs, and resource allocation • Collaborate with recruiting and operations to secure Key Personnel and align resources to bid requirements • Ensure high-quality, compliant responses to RFIs, DRFPs, and RFPs
• Bachelor's degree in a related field • At least 12 years of experience in capture management or business development • Expertise in both Federal and SLED markets • Deep understanding of Federal procurement processes and SLED procurement cycles and requirements • Experience working with Federal Departments such as Treasury (IRS, BFS), FDIC, SEC, Education (FSA), Commerce, Energy, Justice, and SLED agencies and institutions • Leadership experience managing cross-functional teams and complex pursuits • Strong analytical, organizational, and decision-making skills • Exceptional written and verbal communication capabilities • Proficiency in MS Office 365 and other relevant tools • Knowledge of SLED-specific procurement platforms and methods • Demonstrated success capturing business in both Federal and SLED sectors • Ability to adapt strategies to diverse customer needs • Experience fostering collaboration and driving innovation within capture teams • Must be authorized to work in the country where the job is based • Must be willing to submit to a Level II background and/or security investigation with a fingerprint • Must be willing to submit to drug screening
• Bonus eligibility • Continuous learning and development opportunities • Reasonable accommodations for qualified applicants or employees with disabilities • Equal opportunity employment
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