Senior Manager, Data Process Excellence – Transformation

Job not on LinkedIn

🔥 1 minute ago

🏈 Ohio, Texas – Remote

🏈 Ohio – Remote 🤠 Texas – Remote

💵 $115.5k - $192.5k / year

⏰ Full Time

🟠 Senior

📊 Data Scientist

🦅 H1B Visa Sponsor

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Lead the design, documentation, standardization, and optimization of operational processes supporting client data feeds and data products • Identify and implement opportunities to simplify workflows, eliminate manual effort, reduce operational risk, and improve scalability • Establish and maintain process governance, procedures, controls, and operational standards • Drive continuous improvement initiatives focused on service quality, efficiency, automation, and operational maturity • Lead organizational and process change management efforts and adoption of new processes, tools, and ways of working • Oversee day-to-day operations supporting client-facing data feeds and data products • Ensure operational activities meet service commitments, delivery schedules, and business expectations • Manage operational issue resolution, escalations, root cause analysis, and corrective action planning • Develop and monitor operational performance metrics and service measures • Partner with business, product, engineering, and client-facing teams on operational readiness and execution • Establish and enhance quality processes through automated validations, reconciliation controls, monitoring, and exception management • Lead the transition from manual quality reviews to scalable, automated quality controls and exception-based processing • Define operational quality standards and ensure outputs meet accuracy, completeness, and reliability expectations • Implement monitoring, alerting, and quality reporting processes • Lead and develop a team of operational and process management professionals • Coach and mentor team members and define team priorities, goals, and development plans • Foster collaboration across technology, product, analytics, and business stakeholders

🎯 Requirements

• Degree or equivalent experience • Typically 9+ years of relevant experience leading operational, process management, data operations, or service delivery functions • Experience managing client-facing operational processes and service commitments • Success leading operational transformation initiatives, including process redesign, automation adoption, standardization, and quality improvement • Experience implementing quality controls, monitoring, automation, and operational governance practices • Proven leadership experience managing teams and driving organizational change • Strong analytical, problem-solving, and decision-making skills • Experience supporting data products, data feeds, operational data services, or client-facing data operations • Experience building automated operational controls and quality validation frameworks • Experience working within cloud-based data and analytics environments • Knowledge of process improvement methodologies and operational excellence practices • Experience managing cross-functional initiatives involving business and technology teams • Must be currently authorized to work in the United States full-time without employer support or sponsorship now or in the future

🏖️ Benefits

• Competitive compensation package • Annual bonus may be offered • Long-term incentive opportunities may be offered • Benefits included in McKesson’s Total Rewards package • Equal employment opportunities • Reasonable accommodation for job search or application