Premium Audit Coordinator

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🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $14 - $15 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

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MDD Forensic Accountants

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1933

💸 Finance

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

📋 Description

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work • High call volume averaging 8-12 calls per hour during business hours • Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments • Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person • Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed • Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor • Maintains and updates contact notes on each assigned job in AuSum • Makes calls to check on status of information including insurance agent calls • Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry • Attaches information and adds progress notes as it becomes available in AuSum • Assigns audits to Phone Auditors once information is received • Other duties as assigned

🎯 Requirements

• High School Diploma or GED • Excellent computer skills including experience in the Microsoft Office Suite • Commitment to providing exceptional customer service • Attention to Detail: Listen to information from policyholders and clients alike • Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things • Multitasking: Handles distractions well, adaptable to new responsibilities; ability to quickly switch between tasks and adapt to changes easily • Proactive, independent, and takes initiative with consistent follow through • Superb communication skills, verbal and written, conducted in a timely manner • Superior time management skills with capability of working with and meeting deadlines • Excellent team player with interpersonal skills • High level attention to detail and problem-solving skills • Capable of working collaboratively and independently with minimal supervision • Exhibit discretion with sensitive and confidential information • Display a comfort level working with key people at all levels within an organization

🏖️ Benefits

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees • Paid holidays • Life insurance and short‑term and long‑term disability coverage • Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.