Senior Complex Claim Representative – General Liability

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🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $90k - $110k / year

⏰ Full Time

🟠 Senior

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MDD Forensic Accountants

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1933

💸 Finance

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

📋 Description

• Review and interpret Commercial General Liability (CGL), non-trucking liability, and related policies, including endorsements • Analyze coverage issues involving bodily injury, property damage, personal and advertising injury, and premises liability • Evaluate exposure across different program types, including off-dispatch vehicle use, habitational premises risks, and pet care-related activities • Draft and issue coverage position letters, including reservations of rights and denials, as appropriate • Investigate and manage claims involving slip and fall incidents, premises liability, habitational exposures, transportation-related liability, and animal-related incidents • Coordinate with insureds, claimants, witnesses, experts, and counsel to evaluate liability, causation, and damages • Analyze and document exposures including medical specials, general damages, property damage, and liability risk • Develop and implement claim strategies to achieve timely and cost-effective resolution • Evaluate exposure and recommend reserves based on liability and damages analysis • Negotiate settlements within authority, balancing legal exposure, financial considerations, and client objectives • Maintain accurate and timely documentation of coverage analysis, claim activity, and strategic decisions within the claims management system • Serve as a key point of contact for clients, insureds, brokers, and defense counsel • Provide clear, concise reporting on claim status, coverage, exposure, and resolution strategies • Collaborate with internal teams and program managers to identify trends and support program performance

🎯 Requirements

• 7–10+ years of experience handling General Liability claims • Active adjuster licenses and willingness to obtain and maintain additional licenses, as needed • Strong experience handling bodily injury and property damage claims, including premises liability • Demonstrated ability to manage a variety of claim types across multiple programs • Experience issuing or contributing to coverage positions, including reservations of rights • Strong analytical, negotiation, and communication skills • Ability to independently manage a full caseload of claims from inception through resolution • Experience handling non-trucking liability, commercial auto-related liability, or transportation exposures (preferred) • Background in habitational claims, including apartment, rental property, or multi-family risks (preferred)

🏖️ Benefits

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees • Paid holidays • Life insurance and short-term and long-term disability coverage