Call Center Triage RN

🕒 June 2

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Medcor

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness • Manufacturing

Medcor is a healthcare company that specializes in reducing claims and preventing over-treatment through the establishment of onsite clinics, workplace safety initiatives, telehealth services, and wellness programs. By adopting a proactive approach, Medcor focuses on creating healthier workplaces while optimizing costs for employers across various industries including manufacturing, construction, retail, and food processing. Their services include mobile occupational health services, injury triage, and employer support, all aimed at improving employee health outcomes and managing healthcare-related costs effectively.

📋 Description

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals, productivity metrics, and statistics • Provide superior customer service to Medcor's clients and employees • Complete accurate assessment of symptoms and/or concerns utilizing Medcor's Triage Algorithms • Follow HIPAA Compliance Policies

🎯 Requirements

• A valid RN license and current BLS (CPR) certification • Ability to handle a high volume of consecutive calls • Strong technological skills and a typing speed of at least 30 WPM • Effective written, verbal, and interpersonal communication skills • Ability to read, analyze, and interpret triage tools and information • Ability to work every other weekend and major U.S. holiday rotation • Must have a private space at home for patient privacy • Access to high-speed internet (no satellite) within primary residence

🏖️ Benefits

• Health and dental insurance • 401K with match • Paid time off • Education reimbursement