Account Management, Client Success – Multiple Levels

🕒 March 28

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Media Cause

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

Non-profit • Marketing

Media Cause is a nonprofit marketing agency dedicated to helping mission-driven organizations enhance their impact. By employing a people-first approach, Media Cause develops creative strategies, scalable growth plans, and targeted communications that engage supporters throughout their journey—from awareness and recruitment to fundraising and advocacy. Their work includes impactful campaigns like mobilizing communities around social issues and leveraging influencers for brand engagement. Media Cause partners with nonprofits, philanthropists, and NGOs of various sizes to drive real change through innovative marketing solutions.

📋 Description

• Lead and grow day-to-day client relationships or support senior account leaders • Develop and execute integrated digital strategies across channels • Translate client objectives into actionable plans with internal specialists • Oversee execution quality, timelines, and outcomes across workstreams • Define KPIs, analyze performance, and translate insights into recommendations • Manage scopes, staffing plans, budgets, and forecasts (as seniority increases) • Identify opportunities for account growth and expanded impact • Proactively identify risks and recommend solutions • Mentor junior team members as responsibilities grow

🎯 Requirements

• Experience in digital marketing strategy and/or account management • Comfort managing multiple initiatives in a fast-paced environment • Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc • Strong communication skills and strategic thinking • Familiarity with digital platforms, analytics, CRMs, and fundraising tools • A collaborative, solutions-oriented mindset • Genuine interest in nonprofit or mission-driven work • Approximately 2–18+ years of experience

🏖️ Benefits

• Family first work environment with flexible work from home options to accommodate personal obligations • Robust health, dental, and vision benefit plans for you and yours • 401k & retirement planning • Agency-wide profit sharing • Unlimited personal time off (with an enforced 3 week minimum every year) • 2x/year mental health Fridays to reset and recharge • Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee • $200/month health & wellness stipend to strengthen your body and/or mind • $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!) • Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable) • Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months • The ability to work with genuinely fantastic humans who care deeply about the work we do and each other • Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries • A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world