Senior Operations Analyst

🔥 18 minutes ago

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MediaRadar, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

☁️ SaaS

Advertising • SaaS

MediaRadar, Inc. is an award-winning advertising intelligence platform designed to support media sales and advertising planning. With over 4 million brands and comprehensive contact information, MediaRadar is a go-to solution for media sellers and buyers, providing insights into advertising data across various formats. The platform is widely used in the media and ad tech industry for prospecting, media buying, planning, and sales enablement. MediaRadar leverages AI-powered solutions to deliver actionable advertising intelligence, helping users make informed decisions for better media mix and revenue growth.

📋 Description

• Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy. • Participate in strategic cross-functional meetings representing Content & Data from a global perspective, providing process input and updates. • Use data to make recommendations for improvements in global Operations for creative and/or industry processing, completion, and quality execution. • Build requirements and make recommendations to Leadership and Product for creative flow enhancements to drive efficiency and quality. • Own advanced troubleshooting of client-driven issues and provide in-depth root cause analysis, including system and/or process updates as needed. • Recommend standards for quality and SLAs for assigned creative and industry globally, in consultation with Operations Analysts, Quality Analysts, Product, Commercial, Operations Leadership, and Governance. • Own and audit advanced client-specific requests and project work to ensure no omissions or errors exist. • Participate in day-to-day quality exercises as needed. • Own global Operations strategic projects for process. • Own project management for the effective rollout of global Operations system and/or process changes. • Track the impact of system and process changes post-launch and drive continuous improvement factoring in efficiency and budget implications. • Maintain master knowledge of Operations systems, creative types, and the product catalog. • Create and update complex product records within a centralized Product Catalog while following strict governance standards. • Serve as a point of contact for establishing ground truth and master knowledge of the product catalog. • Analyze data to make business recommendations and report on data volume, coverage, status, and other key performance metrics.

🎯 Requirements

• Expert proficiency in G Suite and project management tools such as Jira. • Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks to minimize project disruptions. • Advanced process improvement capabilities, ideally with Six Sigma experience. • Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics. • Expert ability to create and update complex product records within a centralized Product Catalog while following strict governance standards. • Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels. • Advanced AI tool familiarity. • Advanced business case creation and optimization skills. • Deep, specialized knowledge of Operations systems, creative types, and the product catalog. • Clear written and verbal English communication — able to convey complex analysis and recommendations to diverse stakeholders.

🏖️ Benefits

• Medical, Dental & Vision Insurance • 401k with Company Match • Flexible PTO • Commuter Benefits • Gym Discounts • Summer Fridays