Complaint Coordinator

Job not on LinkedIn

🔥 59 minutes ago

🌽 Illinois – Remote

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💵 $18 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Medline Industries, LP

Medline Industries, LP

10,000+ employees

Founded 1910

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2021-06

Healthcare Insurance • Pharmaceuticals

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Log complaints into SAP Complaint system • Issue call tags and notifications for complaint resolution • Ensure complaints are closed properly • Follow up on issued call tags • Maintain compliance with regulations and procedures

🎯 Requirements

• High School Diploma or equivalent • Intermediate level skill in Microsoft Excel • Intermediate level skill in Microsoft Word • Ability to process relevant details and draw clear conclusions • Preferred: Experience providing customer service to internal and external customers

🏖️ Benefits

• Health insurance • Life and disability insurance • 401(k) contributions • Paid time off

Apply Now

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