Enrollment Outreach Coordinator, Spanish Speaking

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Medsien

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $4.3M Seed Round on 2022-06

Healthcare Insurance • Artificial Intelligence • SaaS

Medsien is a leading provider of remote care management solutions powered by artificial intelligence. It offers a comprehensive platform integrating various care management programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), Transitional Care Management (TCM), and Annual Wellness Visits (AWV). By combining data from connected devices and electronic health records (EHRs), Medsien enhances patient engagement and outcomes through personalized and ongoing support. The platform is designed to streamline operations with features like automated tracking, reporting, and billing, and is supported by a dedicated team of certified care partners. Medsien supports diverse health organizations, including accountable care organizations, independent practices, hospitals, and community health centers, with scalable technology solutions aimed at improving patient care and reducing healthcare costs.

📋 Description

• Connect with patients on the Medsien platform • Build rapport quickly and communicate program benefits with clarity and empathy • Listen to patient concerns, handle objections with compassion, and help them feel supported • Guide patients step-by-step through the enrollment process with patience and professionalism • Manage your patient call pipeline and follow up as needed to ensure smooth enrollment • Accurately document all interactions and outcomes in Medsien’s systems • Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

🎯 Requirements

• Strong communication skills and a warm, professional phone presence • Ability to balance sales performance with empathy and patient care • Motivated by goals, targets, and performance-based results • Comfortable working in a high-call-volume sales environment while maintaining compassion • Organized, detail-oriented, and consistent with follow-up • Self-starter who thrives in a remote setting • Spanish knowledge • No healthcare background required —coachable, resilience, and a caring approach are what matter most

🏖️ Benefits

• Fully remote role with the backing of a supportive, mission-driven team