Business Process Improvement Manager – Operational Excellence

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Logo of Medtronic

Medtronic

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). • Diagrams and evaluates existing processes. • Organizes, leads and facilitates cross-functional project teams. • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. • Collects data to identify root cause of problems. • Measures performance against process requirements. • Aligns improvement to performance shortfalls. • Provides consultation on the use of re-engineering techniques to improve process performance and product quality. • May deliver presentations and training courses including measurement, analysis, improvement and control. • Surveys and analyzes best practices for techniques and processes. • Communicates team progress. • Performs cost and benefit analyses.

🎯 Requirements

• Bachelor's degree with a minimum of 5 years relevant experience OR An advanced degree with a minimum of 3 years prior relevant experience • 3+ years of dedicated Lean Manufacturing or Operational Excellence (OpEx) implementation experience, driving measurable improvements in productivity, quality, cost, and delivery • Experience leading transactional and business process improvement initiatives across functions such as distribution centers, supply chain, quality, finance, operations, HR, or shared services • Advanced Lean or Six Sigma certification (e.g., Black Belt, Master Black Belt) • Previous consulting experience in operational excellence or process transformation • Demonstrated success leading projects in highly regulated industries (e.g., medical device, pharma, aerospace, automotive) • Proficiency in data analytics tools (e.g., Power BI, Tableau, Minitab) • Change management certification or significant experience with organizational change initiatives • Strong presentation and facilitation skills for executive and frontline audiences • Experience developing and delivering training for Lean, Six Sigma, or process improvement methodologies • Multilingual abilities, especially Spanish, due to international travel and cross-border collaboration • Familiarity with digital transformation, Industry 4.0, or advanced manufacturing technologies • Track record of mentoring or coaching other process improvement professionals • Experience with succession planning and talent development • Strong financial acumen, including cost/benefit analysis and budget management • High adaptability and comfort working in a fast-paced, ambiguous environment • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

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