ECM Territory Manager

Job not on LinkedIn

🕒 May 15

🏄 California – Remote

🏄 California – Remote

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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MedZed

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🤝 B2B

⚕️ Healthcare Insurance

🌍 Social Impact

💰 $6M Venture Round - MedZed on 2021-10

B2B • Healthcare Insurance • Social Impact

MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations.

📋 Description

• Meet performance metrics, goals, and deadlines for their team while motivating them to achieve and exceed goals. • Manage the day-to-day operations for their territory, including conducting one-on-one performance and caseload reviews as well as tracking individual productivity, growth, member engagement, quality of care and graduation. • Engage with community-based organizations, health plans, and other partners. • Provide ongoing virtual and field-based coaching and development to the field team. • Provide resources related to community-based opportunities with the Community Impact Partnership Program (CIPP) Director. • Advise Community Health Navigators on how to create Specific, Measurable, Achievable, Relevant, Time-based (SMART) goals with achievable interventions and how to overcome barriers and objections with members. • Problem-solve issues raised by CHNs in an initiative-taking, creative manner. • Support program expansion, staffing needs, and operational enhancements. • Hire, manage and coach staff. • Manage Profit and Loss for the territory. • Ensure timely review and approval of payroll, expenses, and other compliance requirements within territory.

🎯 Requirements

• Minimum of 3-4 years’ experience managing others working in health, social, or community services. • High School Degree or equivalent. • Strong analytical skills and clear understanding and comfort with data, dashboards, and reporting tools. • Ability to manage a P & L. • Ability to adapt to constant change, work well under pressure in a fast-paced and challenging environment. • Ability to solve problems, think critically, and collaborate effectively. • Curious and relentless nature. • Understanding of patient centered care and whole person care models.