Account Manager II

🕒 March 25

🏢🏡 New York City – Hybrid

💵 $74k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Meltwater

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📱 Media

🤖 Artificial Intelligence

☁️ SaaS

Media • Artificial Intelligence • SaaS

Meltwater is a leading company specializing in media intelligence and social data analytics. Its platform provides businesses with tools to monitor media, understand consumer trends, and manage social media through AI-driven insights. Meltwater's comprehensive suite of services includes media relations, social listening, influencer marketing, and sales intelligence, aimed at empowering companies to make data-driven strategic decisions and improve marketing and PR outcomes. With a focus on providing robust data sets and transforming them into actionable insights, Meltwater supports global brands in navigating and thriving in the media landscape.

📋 Description

• Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team • Focus on driving sustainable, long-term growth • Develop customized account plans and strategies aimed at optimizing customer retention and account growth • Identify and actively pursue expansion opportunities within accounts • Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions • Partner with Renewals Representatives to ensure robust account retention • Cultivate and nurture strong relationships with key stakeholders within assigned accounts • Monitor customer usage patterns to inform strategic renewal and product expansion approaches • Implement proactive sales processes to effectively counter competitive threats during renewal negotiations

🎯 Requirements

• A Bachelor’s degree or higher is preferred for this role • A minimum of 3 years tenure in account management is desired • Strong strategic thinking and execution capabilities • Ability to develop effective account plans and strategies allocated with customer goals • A proactive approach to identifying and driving expansion opportunities within accounts • Refined communication and collaboration abilities • Results-oriented mindset • Excellent written and verbal communication skills in [Language] and English. • Willingness to embrace the best of both worlds with our hybrid work schedule • The ability to legally work in the country of hire is required for this position.

🏖️ Benefits

• Comprehensive paid time off that allows you to have an enhanced work-life balance • 401K matching • Life insurance • Commuter benefits • Parental leave plans • Excellent medical, dental, and vision options • Collaborative, transparent and fun loving office culture • Accelerated professional development and growth programs