Ecommerce Marketing Operations Associate

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🕒 January 24

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Logo of Mercatalyst

Mercatalyst

51 - 200 employees

Founded 2013

🛒 Retail

🤝 B2B

🛍️ eCommerce

Retail • B2B • eCommerce

Mercatalyst is an event-driven retail company that focuses on providing account membership and support services to its partners. By leveraging unique retail strategies, it aims to enhance the shopping experience and offer tailored support for members.

📋 Description

• Execute 25–40 weekly email campaigns (via Klaviyo/Mailchimp) + 1–2 SMS campaigns (via Attentive) • Collaborate with Merchandising, Design, and Photography teams to deliver high-performing campaigns • QA campaign setup across links, segmentation, creative, and rendering • Support performance tracking: opens, clicks, revenue, engagement trends • Use AI tools to streamline campaign creation and content ideation • Maintain clean workflows across multiple brands and platforms

🎯 Requirements

• Have 1–2 years experience in eCommerce or digital marketing • Are hands-on with Klaviyo, Mailchimp, or similar ESPs • Love moving fast, getting details right, and juggling multiple priorities • Are curious about lifecycle marketing, retention, and monetization strategy • Have a strong sense of ownership in a remote-first culture • Are energized by a fast-moving, collaborative team • Experience with Attentive (SMS platform) • Exposure to merchandising or promotion-driven retail models • Familiarity with segmentation, A/B testing, or AI-driven marketing

🏖️ Benefits

• 401(k) + company match • Health, Dental, and Vision Insurance • Life & Disability Insurance • Paid Time Off and Parental Leave • Employee Discounts • Flexible Spending Account (FSA) • Employee Assistance Program (EAP)

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