VP, Online Experience & Growth

🔥 3 hours ago

🇺🇸 United States – Remote

💵 $178.8k - $441.3k / year

⏰ Full Time

🔴 Lead

📈 Growth Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Mercury Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1962

💸 Finance

👥 B2C

Insurance • Finance • B2C

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Lead end-to-end software engineering initiatives that improve digital funnel performance, reduce system errors, and increase conversion across quote, bind, and onboarding experiences. • Define and execute the engineering vision, roadmap, and operating model for Mercury’s online experience and growth platforms. • Design, build, and modernize cloud-based applications and platform components, including migrations, UI rebuilds, and integrated service experiences that support scalable business growth. • Develop and deploy application features that improve customer and partner experience, including workflow automation, real-time status visibility, secure transaction capabilities, and self-service tools. • Apply AI and predictive modeling techniques to optimize decisioning, personalize user journeys, identify leakage or performance issues, and drive measurable improvements in operational efficiency and customer outcomes. • Establish and monitor key engineering, customer, and business performance metrics; use data and experimentation to improve conversion, reliability, speed, and adoption. • Lead large-scale modernization and transformation efforts, including platform simplification, service integration, legacy remediation, and cloud enablement. • Partner across product, QA, UAT, analytics, operations, and business teams to deliver high-impact releases on schedule and translate business priorities into technical solutions.

🎯 Requirements

• Minimum: Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent combination of education and experience. • Minimum: 15+ years of software engineering experience, including 7+ years in senior engineering leadership roles with responsibility for multiple teams, platforms, and large-scale delivery. • Strong experience delivering modern web, API, backend, integration, and platform solutions across complex business and technology environments. • Deep expertise in building scalable, secure, resilient, and maintainable distributed systems using cloud-native architecture and modern engineering practices. • Strong understanding of digital funnel optimization, customer journey design, experimentation, analytics, and performance improvement. • Demonstrated success leading modernization initiatives such as cloud migrations, UI rebuilds, platform consolidation, and service integration.

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more