Credit Resolution Representative I

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Mercy

Mercy

10,000+ employees

Founded 1886

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• responsible for the refund processing and patient and insurance balances maintained by Mercy • accurately and efficiently process a high volume of credit transactions across all lines of service • perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

🎯 Requirements

• HS Degree or Equivalent • Prior Revenue Cycle Healthcare billing or insurance • Basic Microsoft Excel and Word knowledge • Computer and keyboarding skills • Communication and customer service skills

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • tuition support • matched retirement plans for team members working 32+ hours per pay period

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