Patient Access Representative

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Represent Mercy as the first point of contact for patients • Facilitate all components of patients' entrance into Mercy facilities • Schedule patient services • Register patients • Verify benefits • Complete pre-certification and financial clearance • Collect pre-visit payments • Obtain and populate accurate patient data in patient records • Maintain knowledge and competence with insurance carriers, Medicare guidelines, and federal, state, and accreditation agencies • Deliver customer service and compassionate care consistent with Mercy's mission, values, and service standards

🎯 Requirements

• 1-3 years clerical experience and customer service experience preferred • Experience with medical terminology and insurance plans preferred • High School diploma required • Some college helpful • Ability to communicate effectively both orally and in writing • Excellent telephone etiquette required • Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff, and insurance companies • Knowledge and competence with insurance carriers, Medicare guidelines, and federal, state, and accreditation agencies • Exceptional attention to detail • No certifications required

🏖️ Benefits

• Day-one comprehensive health coverage • Day-one comprehensive vision coverage • Day-one comprehensive dental coverage • Paid time off (PTO) • Tuition reimbursement / tuition support • Employer-matched retirement funds / matched retirement plans • Opportunities to pioneer new models of care • Opportunities to transform the health care experience through advanced technology and innovative procedures