Senior Clinical Consultant, Performance Solutions

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Leverage clinical experience in pharmacy, operating room, clinical procedural environments, or other highly clinical areas • Partner with business leaders and operational counterparts to identify, design, and implement clinical solutions • Use current technology to address workflow and business needs, drive efficiency, clinical excellence, and expense reduction • Lead clinical projects and drive system builds • Execute solution creation and development • Facilitate workflow optimization and coordinate process training • Direct allocated resources during solution deployment • Provide guidance and recommendations for tactical and long-term road mapping, impact assessment, change management, and clinical workflow transformation • Work with end users after system stabilization to optimize system use and maximize value • Improve and enrich the Mercy experience for caregivers and patients • Work with stakeholders and process owners to ensure workflows, processes, and tools are appropriately used and consistently applied • Identify potential tool gaps and define areas for improvement • Implement best practices and foster industry standards • Continuously identify optimization opportunities with clinical leaders • Perform duties consistently with Mercy's mission, values, and Service Standards

🎯 Requirements

• Bachelor's degree in clinical field/pharmacy • Clinical license in Pharmacy, Operating Room, or another highly clinically intensive environment • 7+ years of clinical/operational experience in an integrated health system • Practical experience using EHR and ERP solutions and reporting tools to manage frontline business and clinical workflow processes • Understanding of information and data management • Experience providing high-level operational, clinical, or technical application support • Ability to communicate with all levels of clinical staffing and explain project or initiative benefits and workflow changes to non-technical personnel • Ability to understand and communicate technology's impact on clinical workflow • Excellent written and oral communication skills • Compassionate human relations skills • Ability to manage multiple complex projects simultaneously in a high-pressure environment with attention to detail • Ability to assess system, hardware, and software issues and follow through to resolution • Ability to travel 30% • Familiarity with applicable governmental regulations • Ability to manage resources in a matrix or indirect relationship • Preferred: Master's degree in Pharmacy, Clinical, or Business • Preferred: Over 12 years of clinical/operational experience with high exposure in the clinical setting or a patient-facing area • Preferred: Experience optimizing or improving processes through tools • Preferred: Experience with EHR, EPIC, TECSYS, Lawson, Optiflex, ERP, scanning, or point-of-consumption tools

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period • Caring, collaborative team environment • Opportunity to shape the future of healthcare through innovation, technology, and compassion • Growth opportunities