Operations Technician

Job not on LinkedIn

🔥 12 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $100k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Meter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📡 Telecommunications

🏢 Enterprise

🔧 Hardware

Telecommunications • Enterprise • Hardware

Meter is a company that provides enterprise-level internet infrastructure with a focus on vertically integrated networks. The company offers a range of hardware solutions, including security appliances, switches, power distribution units, and wireless access points, all designed for optimal performance, security, and reliability. In addition to hardware, Meter provides intuitive software for network configuration, control, and management. This combination of hardware and software allows for scalable network solutions tailored to companies of all sizes, with a focus on seamless installation, support, and lifecycle management. Meter works globally with partners to support enterprise networking needs with customization and deep visibility. Their offerings promise significant cost savings and reductions in support tickets, emphasizing resilience and security in network design and operation.

📋 Description

• Keep projects on track by delivering >90% of installations on time and unblocking issues in real-time. • Reduce rework rates <5% and ensure compliance with installation artifacts and validation checks. • Partner with Operations Engineering to roll out automated technician tooling that cuts install validation times by 30%. • Act as the technical lead on live install threads. • Troubleshoot issues mid-install related to ISP circuit turn-up, VLAN mismatches, port configurations, and more. • Own sign-off as the final gate before a network goes live. • Keep installs moving by documenting progress and surfacing blockers proactively. • Identify recurring failure patterns and partner with Operations Engineering to improve processes and tooling. • Build for the field by translating technician insights into product improvements.

🎯 Requirements

• Experience in networking with the curiosity to go deeper, quickly building technical fluency needed to support field operations. • Clear communication, disciplined documentation, and a builder’s mindset enabling to bridge teams, create structure, and translate frontline insights into scalable tools and product improvements.

🏖️ Benefits

• Additionally, this role is eligible to participate in Meter's equity plan.